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Privacy Policy

Business Name: Soho Dairy
Address: Pitch 1118, Berwick Street Market, Soho, London
Contact: Via the contact page of this website
Last updated: 01/12/2025

1. Introduction

Soho Dairy (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the personal data of visitors to our website. This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect the following personal data when you interact with our website:

  • Contact forms: Name and email address that you voluntarily provide.
  • Newsletter signup: Name and email address submitted for email updates, stored securely in Mailchimp.
  • Website analytics: Anonymous usage data collected via Google Analytics.
  • Cookies: Data collected to improve website functionality and user experience.

3. How We Use Your Data

Your personal data is used for the following purposes:

  • Responding to enquiries submitted via contact forms.
  • Sending newsletters or marketing emails if you have given consent.
  • Analysing website usage to improve our services and user experience.
  • Complying with legal obligations if required.

4. Legal Basis for Processing

We process your personal data only when permitted under UK GDPR, including:

  • Consent: When you explicitly provide your data (e.g., newsletter signup, contact forms).
  • Legitimate interests: For analysing anonymised website usage data to improve our website.

5. Data Sharing and Third Parties

We do not sell or rent personal data. We may share data with:

  • Mailchimp: For managing newsletter subscriptions.
  • Google Analytics: For anonymous website usage tracking.
  • Trusted service providers: Only where necessary to support website functionality or meet legal requirements.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. These may include:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Used by Google Analytics to collect anonymous usage data.
  • Functional cookies: Remember your preferences and settings.

You can manage or disable cookies through your browser settings, though some features may not function correctly.

7. Data Retention

We retain personal data only for as long as necessary:

  • Contact form enquiries: Retained for the period required to respond and manage correspondence.
  • Newsletter data: Stored in Mailchimp until you unsubscribe.
  • Analytics data: Retained according to Google Analytics’ policies.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Correct or update inaccurate data.
  • Request deletion of your data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (e.g., unsubscribe from newsletters).
  • Lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk

To exercise your rights, please contact us through the contact page on our website.

9. International Data Transfers

Mailchimp may process data outside the UK. They use standard contractual clauses and other safeguards to ensure data is protected in compliance with UK GDPR requirements.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us through the contact page on this website.